Part-timeCustomer Support DepartmentCustomer Support Representative
Support customers remotely through digital channels
SupportRemoteDigital ChannelsCommunication
Who we're looking for
We are looking for a part-time Customer Support Representative for our remote digital-channel team. The role suits a student or early-career candidate with excellent written communication and a calm, helpful attitude.
What you'll do
- Respond to customer questions via chat and email
- Resolve everyday banking service issues or escalate them correctly
- Record customer interactions in the support system
- Share recurring customer problems with the service improvement team
Requirements
- Excellent written Georgian; English is an advantage
- Reliable internet connection and ability to work remotely
- Strong sense of responsibility and customer-first attitude
- Availability for at least 20 hours per week